Navigating Ambiguity

We live in an uncertain world.

Social change, cultural shifts, generational expectations, environmental threats, societal division and other multidimensional challenges have created a chaotic and complex environment.

As individuals and organizations across private, nonprofit and public sectors, we are living in an environment of not just constant change, but of chronic ambiguity.

Ambiguity is uncomfortable and disorienting.

In fact, scientific studies tell us that in ambiguous environments, we are less likely to take action and we will move forward with decisions where the outcomes are more likely, even if the benefits of those decisions are significantly more limited.

Ambiguity is not going away. Yet the stakes are higher then ever.

So how do we move forward?

Much has been written on how to deal with ambiguity. It is often argued that staying calm, asking questions and working with the information you have are the key steps in dealing with ambiguity. While not wrong, we believe this is not nearly enough.

One of the most serious consequences of decision-making in the fog of ambiguity is that we will often make decisions even if they are inconsistent with our deep held values.

Yet it is our values that guide us forward as individuals. Values also need to guide us as leaders. 

Clarity around values and how those values translate to purpose give us direction and, equally important, the confidence to move forward.

Values and purpose impowers us even in the most challenging environments.

Navigating ambiguity is hard. Starting with revisiting your values and purpose is a powerful start.

To continue this conversation, contact Howard or Tiffany.

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